Warranty And Guarantee

Etheridge Windows – Supply & Installation of Windows and Doors

Last updated: 23/06/2026

Etheridge Windows Ltd hereby offers the following guarantee terms in relation to this installation.

Window and door frames are guaranteed against defective workmanship and/or defective materials for a period of 10 years starting from the installation completion date.

Sealed units are guaranteed against defective workmanship and/or defective materials for a period of 5 years starting from the installation completion date.

Fascia’s, soffits, bargeboards, guttering, locks, handles and other moving parts are guaranteed against defective workmanship and/or materials for a period of 1 year starting from the installation completion date.

 

The following exclusions apply to the Guarantee;

1. this guarantee does not cover any accidental damage (including glass breakage), blockages, wear and tear, misuse of the product and any faults associated to
condensation

2. this guarantee does not cover any problems associated with fading or discolouration

3. this guarantee does not cover any problems associated with the penetration of insects, misting and mould growth

4. this guarantee does not cover any problem in the event the consumer fails to adequately maintain the product or misuses the product

 

The choice of whether materials are either repaired or replaced is at the sole discretion of the installing company.

This guarantee is transferable.

This guarantee covers in the event of breaches in Building Regulations

If you have any questions about our warranty and guarantee, please contact us:

Etheridge Windows
3–7 Front Street, Stanley, Co. Durham, DH9 0JE
Email: sales@etheridgewindows.co.uk
Phone: 01207 232 136